We're Here to Help: Personalized Support for Your Memorial Keepsake

We Handle Your Inquiries with Compassion and Care.

We understand that shopping for cremation jewelry often comes with difficult decisions and personal questions. Whether you need assistance choosing the right ashes necklace, have a question about a grief gift, or need help with a custom order, our dedicated team is here to provide warm, personalized support.

Email: info@otrmemorials.com

 For all order inquiries, custom design requests, and detailed questions about sending ashes or fur. We aim to respond within 24 business hours.

Phone: (406) 257-3484

For urgent inquiries and general questions. If we miss your call, please leave a detailed message and your order number

Business Hours:

• Monday – Friday: 9:00 AM – 5:00 PM (MST)

• Mailing Address for Cremains/Materials:

  • Use the PO Box we outlined earlier for the secure, sensitive materials:

    Over the Rainbow Memorials PO Box 5390 Whitefish, Montana 59937

  • Important Note: Please contact us before sending any materials.

• Need a quick answer? Before reaching out, please check our Frequently Asked Questions (FAQ) page for immediate answers regarding How It Works, shipping, return policy, and care for your memorial jewelry.